How can a parent pay their account by credit card?

To view a video clip of this procedure click:-

Add a new Child


Important Note

·         This service needs to have been set up for your centre, please contact the helpdesk on

·         The parent must have a log in to the “Parent Portal” for your service; and have had a statement emailed to them.



1.      When the account payer opens their emailed statement, they click on the link highlighted in yellow.



2.      They then log into their parent portal account.  Once logged on they click on their child’s account icon.



3.      When they scroll to the bottom of the screen, they click on the “Make Payment” button.


4.      They then enter in the amount of their payment and click the “Continue” button.



5.      Enter in their payment details and then click the “Submit” button.


An Authorisation Result screen will appear.


6.      Once they lcik on the “Next” button, they will be taken back to their child’s account screen with the payment showing.


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