How do I upload payments made to a bank account ?

  To view a video clip of this procedure, click    

 

Important Note:  From your online banking application you will need to export your transactions to a .csv file to your computer.  Remember the name and location of the .csv file you have created from your online banking system or Xero.

If you are creating a csv. file, the columns from left to right need to be the child's reference number, the date of payment, the method of payment, comments and then the amount.


 

1.  Go to the "Batch Receipts" screen by going to the "Billing" link in the menu bar and select "Batch Receipts"

 

2.  Scroll to the bottom of the screen and select you bank from the drop down list or select "Generic file" if you have created one

 

 

3.  Click "Upload File" and then "Continue"

 

4.  Scroll to the bottom of the screen and click "Validate"

 

Info-care will check reference numbers and payment details and return the results.  Anything highlighted in red will be a conflict or missing information.  You need to review the conflicts and make the necessar corrections.

 

 

If the child reference number is incorrect, you can find it by clicking on the "Find Child" link.  Enter the search criteria to find the child and then click "Search".  The results will be displayed.

 

 

5.  Once all of the corrections have been made, scroll to the bottom of the screen again and click "Validate" again

 

6.  When all of the error have been corrected, click "Commit"