How do I correct a transaction I have previous committed ?
To view a video clip of this procedure, click
to the "Accounts Processing" screen either by selecting it from your
"Favourties" menu or go to the "Billing" link in the menu bar
and click on "Accounts Processing"
the category the child is in and click "Search"
on the "Reversals" radio button ensuring the text is in red and
A list of the child's transactions will be displayed
the "From" and "Until" dates for the period the transaction that
you want to correct was committed
5. Beside the transaction you want to reverse, enter the reason in
the "Comments" field if required and put a tick in the "Reverse"
"Commit" to reverse the transactions selected
Reversed transactions are saved in the system and are
highlighted in yellow but do not show on bill payer's statements